Role & responsibilities The responsibilities of the Program Manager would be as follows:

- Plan and execute multiple projects, collaborating cross functionally/geographically
- Design and develop processes to simplify operations and improve customer experience
- Develop metrics and mechanisms to improve efficiencies and customer experience
- Own weekly, monthly and quarterly business review documentation including tracking,

executing and communicating status of action items to senior stakeholders
- Lead annual planning exercise, conceptualizing new work streams and converting it to workable operational plans including staffing plans, tooling plans and process design

Basic Qualifications - Bachelors Degree with an MBA from a reputed institution is preferred :
- Five plus years of project management experience in a reputed multinational organization
- Self-driven person who thrives in an ambiguous setting
- Analytical thinker with structured problem solving skills




- Process design and process improvement capabilities
- Demonstrated ability to logically influence peers, stakeholders and senior leaders
- Result oriented with strong planning and execution skills
- Exceptionally strong written and verbal communication skills
- Sound judgment and flexibility in balancing multiple programs to meet tight deadlines

Basic Qualifications

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements.

📌 Assistant Project Manager (Delhi)
🏢 Lenskart
📍 Delhi