Roles & Responsibilities:

- Own execution of all ongoing and upcoming projects in South & East from handover to closure.
- Ensure site readiness, installation planning, safety compliance, and execution quality.
- Drive commissioning, performance validation, operator training, and handover documentation.
- Own overall complaint management for South & East territory.
- Ensure timely case triage, work-order creation, engineer scheduling, and closure as per service priority.
- Drive breakdown troubleshooting support, warranty service decisions, and escalation management.
- Implement discipline for root cause, corrective action, and closure documentation to reduce repeats.
- Plan weekly/monthly engineer deployment to balance:
- Drive service offers and invoicing coordination for the region.
- Support spares/service quotations,



approvals, PO follow-ups, and billing coordination with Finance.
- Ensure timely closure of open commercial actions impacting execution (advance payments, billing milestones, pending POs).
- Coordinate pre-visit assessments, technical clarifications, and solution proposal inputs to enable faster closures.
- Run regional weekly review rhythm: project status, service pendency, resource plan, critical escalations.
- Ensure process adherence in CRM/ERP for data accuracy and audit readiness.

Preferred candidate profile Candidates from HVAC/AHU/Chillers industry are preferred.

📌 Assistant Manager (Bengaluru)
🏢 A T E Enterprises
📍 Bengaluru