Roles and Responsibilities: •

Make outbound calls to insurance companies to follow up on claims for gynecology treatments. • Focus on denial management, resolving claim denials, addressing billing discrepancies, and ensuring payment recovery.

- Collaborate with insurance representatives to address issues and expedite reimbursements.
- Maintain detailed and accurate documentation of all interactions, including call notes, claim status updates, and resolution actions.
- Ensure strict adherence to HIPAA guidelines to protect patient confidentiality and sensitive data.
- Work effectively with internal teams to resolve complex cases and escalate issues when necessary. Required Candidate Profile
- Experience: 1 - 2 years in AR calling with proven expertise in denial management, preferably within a gynecology-specific voice process or healthcare domain.
- Skills:



Strong English communication skills (both spoken and listening) to interact effectively with US-based insurance providers

. • Availability: Must be willing to work night shifts, aligning with US business hours.
- Proficiency: Familiarity with medical billing and coding practices is a plus. Perks and Benefits
- Competitive salary package aligned with industry standards.
- Opportunities for qualified growth and skill enhancement in healthcare operations.

Job Type: Full-time Shift time: 6:30 pm – 3:30 am

Weekly offs: Saturday and Sunday are fixed Probation Period: o All new hires will be under a 3-month probation period. Key Requirements: o Candidates must have good fluency in English.

📌 AR caller (Madurai)
🏢 Maxgrow Consulting
📍 Madurai