Job Title: AR Caller - Account Receivable Caller (Experienced Only)

Location

: Ahmedabad

Experience Required

: 1 to 5 years

Qualification

: Any Graduate

Shift Timings

: 5:30 PM to 2:30 AM (One-way free cab facility provided ?)

Job Overview:

As an Account Receivable Caller, you will be responsible for managing outstanding accounts receivable for the company. Your primary duty will involve contacting customers with overdue payments, following up on outstanding invoices, and ensuring timely resolution of outstanding balances. Additionally, you will maintain accurate records of communications and payment arrangements.

Key Responsibilities:

· Collection Calls: Place outbound calls to customers with overdue accounts to remind them of their outstanding balances and encourage timely payments.

· Payment Negotiation: Negotiate payment plans or settlements with customers in accordance with company policies and procedures, while maintaining positive customer relationships.

· Documentation: Document all communication with customers regarding their accounts, including payment promises, disputes, and agreements, in the company's system.

· Customer Service: Provide excellent customer service by addressing customer inquiries, resolving disputes, and offering assistance with billing inquiries.

· Account Reconciliation:



Reconcile customer accounts and investigate discrepancies or billing errors, working closely with internal departments such as billing, sales, and customer support.

· Reporting: Prepare regular reports on accounts receivable status, aging analysis, and collection efforts for management review.

· Compliance: Ensure compliance with all relevant regulations and internal policies governing collections practices, including fair debt collection practices.

· Team Collaboration : Collaborate with other members of the accounts receivable team, as well as other departments, to streamline processes and improve collections efficiency.

Qualifications:

· Proven experience in accounts receivable, collections, or a related field.

· Solid negotiation and communication skills, with the ability to resolve conflicts and maintain positive relationships.

· Excellent organizational skills and attention to detail.

· Proficiency in Microsoft Office Suite and experience with accounting software (e.g., QuickBooks, SAP).

· Knowledge of accounting principles and practices.

· Ability to work independently and as part of a team in a fast-paced environment.

· High school diploma required; associate or bachelor's degree in accounting, finance, or a related field preferred.

Salary: Depends on last CTC, experience and interview.

📌 AR Caller (Ahmedabad)
🏢 Arise Solution (A Recruitment u0026 Staffing firm)
📍 Ahmedabad