We are looking for an Administration Staff to handle customer follow-ups and administrative coordination for our EMI recovery operations.

Key Responsibilities

- Follow up with customers regarding pending EMI payments
- Make regular calls and communicate with customers professionally
- Maintain and update customer and payment-related data
- Record call outcomes, commitments, and follow-up dates
- Monitor assigned leads and ensure timely follow-up
- Coordinate with the concerned team regarding payment status
- Prepare daily/weekly follow-up and recovery reports
- Maintain accurate records and ensure data confidentiality

Requirements
- Good communication and interpersonal skills
- Basic computer and data-entry skills
- Positive follow-up and organizational ability
- Ability to handle customer conversations professionally
- Comfortable working with targets and deadlines
- Responsible, disciplined, and detail-oriented
- Previous experience in customer service, telecalling, administration, or collections is preferred

Accommodation Provided Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits

- Cell phone reimbursement

Work Location: In person

📌 Administration Assistant (Kochi)
🏢 Advice Consultex
📍 Kochi