MuleSoft Support Lead / Senior MuleSoft Support Engineer
Experience: 7-10 Years
Location: PAN India
Employment Type: Full-Time
Role Overview
We are seeking an experienced MuleSoft Support Lead / Senior MuleSoft Support Engineer to manage production support, API maintenance, incident resolution, and minor enhancement activities on the MuleSoft Anypoint Platform. The ideal candidate should have strong expertise in Mule 4, API integrations, troubleshooting, ticket governance, and production support operations.
Mandatory Skills (Must Have)
7-10 years of experience in MuleSoft application support and API maintenance
Strong experience in designing, developing, and supporting APIs using MuleSoft Mule 4.4+
Hands-on expertise with MuleSoft Anypoint Platform




Solid knowledge of REST APIs, HTTP, JSON, and XML
Good understanding of DataWeave 2.0
Experience with Mule 4 flows, connectors, and error handling frameworks
Strong understanding of integration patterns including:
Point-to-Point
Publish-Subscribe
Experience in production support, incident management, and troubleshooting
Hands-on experience with ServiceNow (SNOW) ticket management
Working knowledge of Git or any version control system
Experience working in Agile and SDLC environments
Willingness to work in shifts and support global operations

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