14 Sep
|
Caddesk
|
Hyderabad
Job Title: Telecaller (Female)
Location: Ameerpet, Hyderabad
Salary: Up to ₹18000 (Based on experience)
Job Summary:
We are seeking a motivated and enthusiastic female Telecaller to join our team in Ameerpet, Hyderabad. The ideal candidate will be responsible for calling and counseling students regarding our services, ensuring a positive experience for each caller. You will play a key role in building relationships with prospective students and providing information about educational programs.
Key Responsibilities:
- Make outbound calls to prospective students to provide information about the courses and services offered.
- Counsel students and their families about the programs, answering queries and providing solutions to their concerns.
- Follow up on leads and ensure timely and accurate communication.
- Maintain accurate records of all calls and conversations in the system.
- Work with the team to meet monthly and weekly targets.
- Ensure customer satisfaction and resolve any issues or concerns promptly.
- Update and maintain customer data in the CRM system.
Key Skills:
- Excellent communication and interpersonal skills.
- Robust convincing and counseling abilities.
- Ability to handle student queries effectively.
- Comfortable working with targets and performance metrics.
Required Skills and Qualifications:
- Minimum qualification: Graduation (any background).
- Must be fluent in Telugu, English, and Hindi.
- Previous experience in telecalling or customer service is an advantage, but not mandatory.
Additional Information:
- Female candidates preferred.
- The role is based in Ameerpet, Hyderabad.
- Salary is negotiable based on experience and performance.
📌 Telecalling Executive (Hyderabad)
🏢 Caddesk
📍 Hyderabad