? Salary: ₹12,000 – ₹20,000 + Petrol Allowance + Incentives + PF + Insurance + Other Perks
???? Male & Female Candidates Can Apply
? Experience: Freshers & experienced candidates can apply
DRA-certified candidates preferred
Key Responsibilities:
- Visit customers at their homes and workplaces for payment follow-ups.
- Contact delinquent customers and discuss their overdue payments professionally.
- Understand customers’ repayment ability and negotiate suitable repayment plans/installments.
- Collect payments and ensure proper documentation and reporting.
- Update customer feedback, payment commitments and visit details in the CRM system.
- Maintain accurate feedback and trail uploads after every customer interaction.
- Travel to different locations as per business and customer requirements.
- Handle customer queries and escalate complex issues to the concerned team.
- Follow company policies and applicable debt collection guidelines and regulations.
- Regularly report collection progress, visits and recovery status to the reporting manager.
Ideal Candidate:Good communication and negotiation skills, willingness to travel, customer-handling ability and a target-oriented approach.