Job Title: PRODUCT MANAGER L1

City: Chennai

State/Province: Tamil Nadu

Posting Start Date: 9/11/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Role Purpose

The purpose of the role is to understand the customer needs and develop specific products to solve their problems and support delivery managers in client servicing.

ResponsibilitiesDo

- Understand the stated and unstated needs of the customer to develop the product
- Deeply understand the client requirements by interacting with them
- Coordinate with the pre-sales team to understand the RFP details
- Post client interaction, draft and document user stories along with the business analysts
- Analyze the business/process problem of the client and find loopholes to provide relevant solutions
- Identify the opportunities of automation, process improvement to cut cost, time, manpower etc. at the client's end
- Identify various touch points while understanding the business/process value stream of the client
- Share the client requirements and relevant documents with the developers and discuss on the apt solutions which can be provided to the client to solve the problem
- Create a product vision and roadmap for its development and ensure adherence of the same
- Developers to design and prepare a package of solutions/proof of concept for the customer for their approval

Design and Development





- Create a product architecture along with technical architect and roadmap with established schedules and monitor process against dates and share the development plan with the developers
- Work with the UX designer and UI team on the look and feel of the product as per the client's requirement
- Track problems, resolutions, and bug fixes throughout the project/module and create a comprehensive database of defects and successful mitigation techniques
- Work with DevOps team during production to ensure seamless movement of code from different servers
- Create various test cases and perform testing of the developed product
- Perform user acceptance testing at Wipro's workplace for successful delivery
- Perform testing of the product at client's environment and take the final sign off from the client
- Design execution reporting dashboard that will provide a clear picture of the progress
- Perform impact analysis at the client site and see the results of the deployed product and support the client for any incremental changes/requests
- Develop, implement and maintain scripts for database backup and restore for all databases and test the procedures periodically

Team Management

- Resourcing: Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Train direct reportees to make right recruitment and selection decisions

Talent Management

- Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability & effectiveness
- Build an internal talent pool of HiPos and ensure their career progression within the organization
- Promote diversity in leadership positions

Performance Management

- Set goals for direct reportees,



conduct timely performance reviews and appraisals, and give constructive feedback to direct reports
- In case of performance issues, take necessary action with zero tolerance for 'will' based performance issues
- Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below

Employee Satisfaction and Engagement

- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Proactively challenge the team with larger and enriching projects/initiatives for the organization or team
- Exercise employee recognition and appreciation

Deliver

No. | Performance Parameter | Measure | |-----|-----------------------|---------| | 1 | Timeliness of delivery | 100% error free onboarding & implementation, throughput %, Adherence to the schedule/release plan | | 2 | Quality & CSAT | On-Time Delivery, Troubleshoot queries, Customer experience, customer reference, re-usable product | | 3 | IP Creation | Writing white papers, knowledge transfer, no. of IP created | | 4 | Team Management | % trained on new age skills, Team attrition %, Employee satisfaction score (ESAT), # of knowledge management sessions in a quarter, # of certifications completed by self & team |

Mandatory Skills

- Product Management
- Consulting

Experience: 8-10 Years

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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📌 PRODUCT MANAGER (Chennai)
🏢 Wipro
📍 Chennai