Area(s) of ResponsibilityKey ResponsibilitiesA. Pursuit & RFP Leadership

- Own and support RFP/RFI/RFQ responses, proactive proposals, capability submissions and analyst/provider qualification inputs.
- Translate client requirements into solution narratives, win themes, differentiators, solution outlines, assumptions, exclusions, transition approach and delivery models.
- Drive bid timelines, content ownership, review cadence, response quality and proposal compliance in partnership with bid management teams.
- Create reusable proposal artefacts, case-study modules, capability snippets, value propositions and governance templates.

B. Industry Solutioning

- Develop industry-specific solution points of view across Pharma, MedTech, Diagnostics, Digital Health and Healthcare segments.
- Map Birlasoft offerings to the life sciences value chain such as R&D;, regulatory, safety, quality, manufacturing, SCM, commercial excellence, PLM and patient engagement.
- Work with delivery, domain SMEs, architects and technology practices to shape integrated solutions across applications, data, AI/GenAI, cloud, cybersecurity, integration, ERP, testing and managed services.
- Create outcome-oriented solution constructs covering value drivers such as speed-to-market, regulatory compliance, automation, productivity, cost optimisation, quality and patient/customer experience.

C. Sales Enablement & Account Support

- Support account teams with account research, white-space identification, buying-centre mapping and pursuit qualification.
- Prepare executive-ready decks, client workshop material, discovery questionnaires, sales battlecards and capability narratives.
- Participate in client discovery workshops, solution walkthroughs, orals preparation and CXO-level presentations.
- Assist sales teams in developing value hypotheses,



business cases, ROI narratives and industry talking points.

D. Assets, Thought Leadership & Market Positioning

- Build and maintain reusable presales assets including industry playbooks, offering one-pagers, capability decks, case-study libraries, demo scripts and solution accelerators inventory.
- Support thought leadership initiatives such as blogs, whitepapers, analyst responses, webinars and conference material.
- Partner with alliances and technology teams to articulate industry-led offerings around platforms such as Veeva, Medidata, Oracle Life Sciences, Salesforce, SAP, ServiceNow, AWS, Microsoft, Snowflake and others, where relevant.
- Track market trends, competitor messaging, regulatory themes and digital transformation priorities across Life Sciences.

E. Governance & Performance Discipline

- Maintain pursuit trackers, qualification scorecards, deal stage updates and proposal operating rhythm.
- Support go/no-go qualification, opportunity prioritisation, pricing inputs coordination and review packs for leadership governance.
- Capture lessons learnt from wins/losses and continuously improve proposal quality, reusable assets and sales enablement content.

Required Experience & Qualifications

- 6-12 years of experience across presales, consulting, domain advisory, business analysis, solutioning or delivery in IT services / consulting / Life Sciences technology environments.
- Robust understanding of Life Sciences value chain across Pharma, MedTech, Diagnostics, Digital Health, Healthcare or related sectors.
- Experience contributing to or leading RFP/RFI responses, proposals, sales presentations, client workshops and solution narratives.

Locations

- Country/Region: IN
- Requisition ID: 37384
- Work Model:
- Position Type:
- Salary Range:
- Location: INDIA - MUMBAI - BIRLASOFT OFFICE

📌 Title: Deputy Manager-Sales Operations (Mumbai)
🏢 Birlasoft
📍 Mumbai