Job For Service Coordinator in Rajkot

Reputed Automobile Company Requires Service Coordinator

Responsibilities

- Service Coordination: Manage daily service calls, customer complaints, follow-ups and coordinate with service engineers for timely resolution.
- Customer Follow-up: Maintain regular communication with customers, record feedback and ensure pending service requirements are followed up properly.
- Machine & System Updates: Maintain accurate machine, customer and service records and regularly update Hi-Trac/Hynlink and other required systems.
- Warranty & Claims: Process and follow up on Warranty, PM, Rock Breaker and Coupler claims, ensuring timely submission and closure.
- Service Planning: Monitor PM service schedules, service planners and pending activities and coordinate with the concerned team.
- Reports & MIS: Prepare and maintain daily, weekly and monthly service reports, MIS and performance data.
- Documentation: Maintain service-related documents, e-invoices, expense sheets, claim/payment records, NOC and other required documents.
- Coordination: Coordinate with Customers, Service Engineers, OEM, Vendors,



DSM/Management for smooth service operations.
- Data Accuracy: Ensure all service data, reports and records are accurate, complete and updated within the required timeline.
- Additional Support: Provide support for day-to-day Service Department activities and perform other responsibilities assigned by management.

Required Education

- Any Graduation With Relevant Experience

Required Experience

- 1 to 3 Year

No. of Positions

- 1

Location

- Kalawad Road

Service Coordinator Salary

- Upto 28K

Industry

- AutoMobile

Functional Area

- Service

Designation

- Service Coordinator

Job Type

- Full time

Working Hours

- 09:30 AM To 06:30 PM

Lunch Break

- 1:30 PM To 2:30 PM

Working Days

- Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

Job Opening Status

- Ongoing

Key Skills

- MS Excel, Communication, Coordination, Follow-up, Documentation, Time Management

Company Profile

- Company Name: Spot In Job Consultancy
- Profile: Job Consultancy - Recruitment Consultant
- Job Consultancy Contact Number: +91 74879 23934

📌 Job For Service Coordinator in Rajkot
🏢 Spot In Job Consultancy
📍 Rajkot