12 Sep
|
Recognized
|
India
Guest Relationship Executive– Front Office / Reception About OSHO Himalayas: OSHO Himalayas is a wellness and meditation resort near Dharamshala, Himachal Pradesh, offering meditation programs throughout the year in a peaceful and nature-focused environment. About the Role: We are looking for a warm, professional, and guest-focused Guest Relationship Executive to join our Front Office / Reception team.The ideal candidate will have prior experience in hospitality or other guest-facing roles and a genuine interest in creating comfortable, seamless, and memorable experiences for our guests. Key Responsibilities: - Welcome and assist guests with warmth, professionalism, and a positive attitude.- Handle guest check-ins, check-outs, and day-to-day front office operations. - Respond to guest enquiries in person, over the phone, and via email. - Ensure a smooth and comfortable guest experience throughout their stay. - Coordinate with housekeeping and other departments to fulfil guest requests efficiently.- Handle guest concerns and complaints calmly, promptly, and professionally. - Maintain accurate guest records and front office documentation. - Assist with reservations and other guest-related requirements as required. - Maintain professional communication and coordination with guests and internal teams.- Represent OSHO Himalayas with a high standard of hospitality and service. Requirements:
- Minimum 2 years of relevant professional experience in Front Office, Reception, Guest Relations, Hospitality, or Customer Service. - Prior experience in a guest-facing hospitality role is preferred. - Excellent spoken and written English communication skills.- Warm, polite, approachable, and professional personality. - Strong interpersonal and customer service skills. - Ability to remain calm, patient, and solution-oriented while handling guest concerns. - Good organizational skills and attention to detail. - Responsible, reliable, and comfortable working as part of a team.- Proficiency in basic computer operations and office software. - Willingness to work on-site near Dharamshala, Himachal Pradesh. What We Offer: - Opportunity to work in a distinctive wellness and hospitality environment. - Qualified growth in front office operations and guest relationship management.- A supportive and people-centric work environment. - Opportunity to interact with guests from diverse backgrounds. - Salary:₹15,000–₹25,000 per month, based on experience and skills. How to Apply: An updated resume/CV is mandatory for this position. Applications without a resume will not be considered.Please apply through LinkedIn and also email your updated resume to: Email Subject: Application– Guest Relationship Executive | [Your Name] Only candidates meeting the relevant experience requirements will be considered.
📌 Guest Relationship Executive (Front Office / Reception), Dharamsala (India)
🏢 Recognized
📍 India