Job Description:

We are looking for an experienced and result-oriented Cluster Manager – Life Insurance Sales to lead and drive business performance across multiple branches/locations within an assigned cluster.

The role involves sales leadership, team management, distribution expansion, partner/channel management, customer acquisition, and achievement of revenue and profitability targets. The ideal candidate will be a strong people leader with a proven track record of delivering life insurance business through high-performing sales teams and distribution channels.

Key Responsibilities

- Own and deliver the cluster-level sales, revenue, premium, and profitability targets.
- Develop and execute strategic sales plans to drive business growth across the assigned territory.
- Lead, coach, and motivate Branch Managers, Sales Managers, Relationship Managers, and frontline sales teams.
- Build a strong performance-driven culture with clear KPIs, regular reviews, and effective performance management.
- Identify opportunities for market expansion, recent customer acquisition, and increased market penetration.
- Drive sales through channels such as Agency, Bancassurance, Direct Sales, Broking, and other strategic partnerships, as applicable.
- Strengthen relationships with key business partners and stakeholders to maximize productivity.
- Monitor branch-wise and team-wise performance and implement corrective actions wherever required.
- Ensure consistent achievement of monthly, quarterly, and annual business objectives.
- Develop sales talent through structured coaching, field visits, training,



and capability-building initiatives.
- Drive recruitment, onboarding, and retention of high-quality sales professionals.
- Analyse business MIS, sales funnel, conversion ratios, productivity, persistency, and other key performance indicators.
- Ensure adherence to company policies, regulatory requirements, sales processes, and compliance standards.
- Improve customer experience and ensure quality business with a focus on persistency and long-term value creation.
- Work closely with Operations, Training, HR, Product, and other functions to ensure smooth business execution.
- Represent the organization in key market and partner interactions.

Leadership Expectations
- Demonstrate ownership and accountability for cluster performance.
- Build and lead high-performing, geographically distributed teams.
- Create a culture of execution, collaboration, customer focus, and continuous improvement.
- Develop future leaders and build a sustainable sales talent pipeline.
- Make data-driven decisions and proactively address performance gaps.
- Effectively manage senior stakeholders, channel partners, and internal leadership.

Key Performance Indicators (KPIs)
- Annualized Premium Equivalent (APE) / New Business Premium
- Gross Written Premium (GWP), as applicable
- Achievement against sales targets
- Branch and team productivity
- New customer acquisition
- Conversion and activation ratios
- Persistency and quality of business
- Agent/partner productivity and activation
- Recruitment and retention of sales talent
- Revenue and profitability
- Customer satisfaction and compliance

📌 Cluster Manager - Axis BB - Angul,Odisha
🏢 Aditya Birla Group
📍 Angul