Job Description
A new agency, the Aga Khan Agency for the Habitat (AKAH), works to ensure that people live in physical settings that are as safe as possible from the effects of natural disasters, that residents who do live in such high risk areas are able to cope with disasters in terms of preparedness and response, and that these settings provide access to social and financial services that lead to greater opportunities and a better quality of life.

Required Skills & Competencies:

- At least 6 years of prior experience working in a similar role.
- Master’s degree in communications, journalism, public relations or relevant field. Domain knowledge in urban and climate studies would be an added advantage.
- Excellent command over written and spoken English is a must.
- Robust writing, editing, proofreading, layout and design, professional printing/publishing skills are essential.
- Strong knowledge and understanding of current trends, communication practices, tools and techniques on social media is essential.

Interpersonal skills

- Detail oriented and organised.
- Should be able to multi-task and work under pressure.
- Excellent time management skills.
- Team player and a go-getter.

Job Scope:
We are looking for a motivated and proactive Manager- Communications and Knowledge Management, passionate about climate change and sustainability. The role will be responsible for developing and implementing the research focused communication and media plan of AKAH India to optimize the impact of its various programs. An essential part of the role is the management of regular communications to stakeholders, involving strategic development and management of communications. .



The position is responsible for all aspects of digital and traditional communication channels, ensuring the successful outcomes of the organisation are communicated effectively. Strategic coordination of the creative direction for brand, media, digital communications, and publications will support the organisations growth.

Key Responsibilities:

- Create an overall communication strategy for the organization in consultation with the senior management.
- Plan, edit and create all communication related content under supervision of the Reporting Manager.
- Take lead in revamping the design and content of the company website. Maintain and update the same regularly.
- Manage the organization’s social media presence.
- Responsible for designing a comprehensive social media strategy for all our handles. Create relevant and engaging content regularly.
- Create monthly newsletter and annual report.
- Create films, videos, and case studies with support from respective departments.
- Work with the resource mobilization manager to update, design and create content for all fund-raising collaterals including sales decks, case studies and presentations.
- Collaborate with the program team to design and create all internal company communication including emailers, posters, handbook, etc.
- Create original content including articles and blog posts on specific topics to establish the organization as a thought leader.




- Develop strong relationships with program teams across the organization to ensure information collected for proposals/acquittal and other requests from funders is accurate and timely

Specific Responsibilities:
Communication Strategy

- Execute the Communication strategy and support in managing AKAH India’s brand image and positioning to strengthen relationship with all key stakeholders.
- Work with PR agencies to build media relationships and ensure media coverage for all AKAH India initiatives.

Brand Alignment

- Ensure adherence to the Aga Khan Development Network (AKDN) brand and communication guidelines.
- Educate staff about communication guidelines and media policy.
- Maintain consistency across all branding and communication activities.
- Align all media activities as per agreed guidelines.

Website & Social-Media

- Manage AKAH India website, including developing and updating content, posting case stories & statutory information with the help of external agency.
- Create and manage all the social media handles of AKAH India - LinkedIn, , Facebook, Instagram.
- Plan and execute social media activities across all the channels including developing content strategy, calendars and creating engaging posts to increase the social media presence.
- Monitor SEO and web traffic metrics.
- Suggest and implement new tools to create brand awareness, like promotions and campaigns.

Administration and Co-ordination

- Create and manage the communication budget.
- Attend senior management meet as required.
- Represent the communication team on field as required.
- Manage & maintain communication team’s assets and inventory.
- Liaise with internal & external stakeholders.

📌 Manager-Communications and Knowledge Management (India)
🏢 AKDN
📍 India