- Maintains food preparation handling and correct storage standards.
- Maintains purchasing, receiving and food storage standards.
- Supports procedures for food & beverage portion and waste controls.
- Follows proper handling and right temperature of all food products.
- Actively involved in training the pastry associates on the fundamentals of pastry techniques and excellent plate presentations.
- Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
- Ensures compliance with all local, state and federal (OSHA, ASI and Health Department) regulations.
- Participates in training staff on menu items including ingredients, preparation methods and unique tastes.
- Sets a positive example for guest relations.
- Ensures associates understand expectations and parameters.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.




- Empowers associates to provide excellent customer service.
- Communicates performance expectations in accordance with job descriptions for each position.
- Participates in the associate performance appraisal process, providing feedback as needed.
- Establishes and maintains open, cooperative relationships with associates and ensures associates do the same within the team.
- Ensures hotel policies are administered fairly and consistently.
- Trains associates in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Assists as needed in the interviewing and hiring of associate team members with appropriate skills.
- Solicits associate feedback, utilizes an open door policy and reviews associate satisfaction results to identify and address associate problems or concerns.
- Brings issues to the attention of the department manager and Human Resources as necessary.

📌 Pastry Sous Chef (Mumbai)
🏢 JW Marriott
📍 Mumbai