Key Responsibilities:✅ Coordinate installation, commissioning, preventive maintenance, and breakdown service activities✅ Schedule and support field service engineers for timely customer response✅ Manage customer service requests and ensure prompt resolution✅ Coordinate spare parts availability and service planning✅ Monitor service KPIs, machine downtime, and customer satisfaction✅ Support AMC management, service reporting, and process improvementsWhat We're Looking For:✔ Diploma/Degree in Mechanical, Electrical, or related Engineering discipline✔ 5+ years of experience in service coordination within machine manufacturing, industrial equipment, or automation sectors✔ Strong customer service, planning, and communication skills✔ Experience with ERP/CRM systems and service management processes✔ Ability to manage multiple priorities in a quick-paced environment