We are hiring for a NOC Operations Head for a global IT company based in Chennai.We are looking for an accomplished Network Operations & Managed Services Leader to drive large-scale, business-critical 24x7 Managed Network Services (NMS) for global telecom and enterprise customers.The role will have end-to-end ownership across:? Network Operations / NOC & Service Assurance? Managed Services & Service Delivery? Network Engineering & Transformation? Major Incident, Problem & Change Management? SLA / KPI / Governance & Operational Excellence? Network Modernization, Migration & Lifecycle Management? Automation, Orchestration, Analytics & AIOps? SD-WAN,



Enterprise Networking & Cloud Connectivity? Customer Experience & Executive Stakeholder Management? Commercial Performance & Service Growth? Global Onshore / Offshore Team Leadership✅ Managing large-scale 24x7 global network operations✅ Leading geographically distributed, multidisciplinary teams✅ Managing AVP / VP / CXO-level customer relationships and escalations✅ Driving network transformation and modernization programs✅ Delivering measurable improvements in MTTR, productivity, reliability, cost and customer experience✅ Building automation and AIOps-led operational models✅ Managing complex multi-vendor telecom and enterprise network environments✅ Solid understanding of IP, MPLS, VPN, SD-WAN, LAN/WAN, Wi-Fi, routing, switching and cloud connectivity✅ Driving governance, service quality and commercial outcomes

📌 Head Of Network Operations (Karnataka)
🏢 Syncarp
📍 Karnataka