13 Sep
|
MANOJA RETAIL INDUSTRIES
|
Maharashtra
13 Sep
MANOJA RETAIL INDUSTRIES
Maharashtra
? We’re Hiring | Inside Sales & CRM Coordinator? Location: Lower Parel, Mumbai? Employment Type: Full time? Experience: 2–3 Years? Salary: ₹18,000 – ₹22,000 per month ? About the RoleWe are looking for an organised and proactive Inside Sales & CRM Coordinator to support our Inside Sales & CRM Manager in managing customer/dealer relationships, sales coordination, follow-ups, order tracking, and CRM activities.This is not a pure tele-sales calling role. The position involves coordinating with customers and internal teams, maintaining sales records, tracking follow-ups and orders, and supporting the Manager in ensuring smooth day-to-day sales operations. ? Key Responsibilities
- Assist the Inside Sales & CRM Manager with day-to-day sales and customer coordination.
- Coordinate with dealers, distributors, retailers, EPC customers, and other business contacts as required.
- Assist with customer inquiries, requirements, quotations, orders, and follow-ups.
- Track quotations, orders, deliveries, payments, and pending requirements.
- Coordinate with Sales, Accounts, Inventory, and Warehouse teams for order-related activities.
- Maintain and update CRM/ERP records, customer details, order information, and follow-up status.
- Make follow-up calls and messages to customers/dealers wherever required.
- Assist in preparing basic sales, order, customer, and follow-up reports.
- Help identify pending or missed follow-ups and bring them to the Manager’s attention.
- Support the Manager in maintaining existing customer/dealer relationships and sales coordination.
- Assist with other sales and CRM-related activities as required.✅ What We’re Looking For
- Postgraduate in any discipline.
- 2–3 years of experience in Inside Sales, Sales Coordination, CRM, Customer Relationship Management, or a similar role preferred.
- Experience with dealers, distributors, retailers, or B2B customers will be an advantage.
- Basic understanding of CRM/ERP systems and MS Excel/Google Sheets.
- Good communication skills in Marathi, Hindi, and English.
- Strong follow-up, coordination, and organisational skills.
- Proactive and responsible approach to work.
- Ability to coordinate with multiple teams and manage day-to-day tasks effectively.
- Willingness to learn and grow within a fast-paced business environment.? Why Join Us?
- Work closely with the Inside Sales & CRM Manager and gain practical sales experience.
- Get exposure to Sales, CRM/ERP, Accounts, Inventory, and Operations.
- Learn how customer relationships and B2B sales processes are managed.
- Opportunity to develop strong coordination, communication, and sales skills.
- Grow with a developing organisation and take on greater responsibilities over time. ? Interested?If you are organised, good at follow-ups and coordination, enjoy communicating with customers, and want to build your career in Inside Sales and CRM, we’d love to hear from you!#Hiring #InsideSales #CRM #SalesCoordinator #SalesJobs #B2BSales #CustomerRelationship #MumbaiJobs #LowerParel #SalesHiring #ERP #SalesCoordination
📌 Inside Sales & Crm Coordinator (Maharashtra)
🏢 MANOJA RETAIL INDUSTRIES
📍 Maharashtra