Job Description:

Quality Head

Experience: 4–5 Years
Location: Chhatrapati Sambhajinagar

Job Responsibilities

- Manage plant-level quality management and ensure adherence to quality standards.
- Handle and resolve customer complaints through effective root-cause analysis and corrective actions.
- Conduct CFT (Cross-Functional Team) meetings for timely resolution of quality issues.
- Strong knowledge of tubular components and related quality requirements.
- Attend and face customer audits in English whenever required.
- Manage New Product Development (NPD) quality activities and documentation.
- Conduct and support ISO internal audits and ensure compliance with quality systems.
- Prepare and maintain PPAP documentation as per customer requirements.
- Establish a daily quality review mechanism and monitor key quality parameters.
- Develop and implement appropriate inspection methodologies for processes and products.
- Monitor and control PPM levels and take corrective/preventive actions.
- Analyze defect phenomena, identify root causes,



and implement effective corrective actions.
- Drive process cost reduction and minimize quality-related losses.
- Monitor IHR (In-House Rejection) and take necessary improvement actions.
- Implement Poka-Yoke, Kaizen, and continuous process improvement initiatives.
- Coordinate with Stores and Dispatch teams for PDI and ensure quality clearance before dispatch.
- Ensure proper implementation of quality procedures, standards, and documentation across the plant.

Required Skills
- Strong knowledge of Quality Management Systems (QMS).
- Valuable understanding of PPAP, PPM, CFT, RCA, CAPA, Poka-Yoke and Kaizen.
- Knowledge of ISO audit procedures.
- Strong analytical and problem-solving skills.
- Good customer handling and communication skills.
- Ability to independently manage plant-level quality activities.
- Good English communication skills for customer audits and interactions.

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