Job Description

Customer Service Associate at Traya Health Location : Hyderabad | Bangalore | Pune | Thane About Traya Health At Traya Health, we’re on a mission to help people achieve better health through personalised, science-backed solutions. We’re looking for customer-focused professionals who are passionate about creating meaningful customer experiences and want to grow with a purpose-driven team. Role: Customer Service Associate As a Customer Service Associate, you will be responsible for engaging with customers, understanding their needs, providing the right support, and ensuring a smooth and positive customer experience throughout their journey with Traya. Key Responsibilities • Interact with customers professionally and understand their queries, needs, and concerns.. • Provide accurate information and appropriate assistance to customers.. • Build solid customer relationships through effective communication and active listening.. • Resolve customer queries efficiently while maintaining a high standard of service.. • Ensure a seamless customer experience across interactions.. • Coordinate with internal teams wherever required to address customer concerns.. • Maintain professionalism, empathy, and a customer-first approach in every interaction..



• Meet assigned service and performance objectives while maintaining quality standards.. What We’re Looking For • Graduation is mandatory for all candidates.. • Prior experience in Retail, Hospitality, or Aviation is required.. • Excellent English communication skills — verbal and written communication must be top-notch.. • Strong interpersonal and active listening skills.. • Customer-first mindset with a positive and empathetic approach.. • Ability to handle customer queries professionally and confidently.. • Strong problem-solving and communication abilities.. • Comfortable working in a fast-paced, customer-centric environment. Preferred Industry : Candidates with experience in Retail, Hospitality, or Aviation Education : Graduation is mandatory Why Join Traya Health? Meaningful Work – Be part of a mission focused on improving people's health and well-being. Supportive Team – Work with a collaborative and people-focused team. Learning & Growth – Build valuable customer service and professional skills. Health & Wellness Focus – Contribute to a brand making a difference in people's lives. If you have a strong customer-service mindset, excellent communication skills, and experience in Retail, Hospitality, or Aviation, we’d love to hear from you!

📌 Customer Service Associate (Hyderabad)
🏢 Traya
📍 Hyderabad