Job Description

Ready to turn bold ideas into real-world impact?

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At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.

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If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

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Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a solid partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

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Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

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Job Description

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Responsibilities:

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- Develop and strengthen relationships with CPG sales organizations, creating effective go-to-market strategies for business growth.
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- Design creative and profitable commercial models that enhance Genpact's value proposition and drive revenue growth.
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- Build and implement data strategies to guide effective promotional planning and execution, ensuring optimal outcomes.
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- Collaborate with Sales and Operations senior leadership to generate momentum for new deals, ensuring successful conversion and delivery.
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- Manage the resolution of cross-functional client issues, ensuring efficient and timely responses to client needs.
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- Develop a growth strategy focused on both financial success and client satisfaction, ensuring a balanced approach to business development.
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- Ensure operational excellence through governance, project prioritization, and effective resource optimization across teams.
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- Conduct research to identify new markets and customer needs within the Deduction Management space, tailoring strategies to meet those demands.
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- Foster an innovative mindset by identifying process improvement opportunities that optimize workflows, reduce costs, and increase client value.
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- Translate strategic vision into actionable plans that drive business success and customer outcomes.
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- Build and manage collateral for customer meetings, collaborating with Sales, Operations, Value Share, Transformation, and Digital teams.
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- Cultivate a transformation mindset, identifying opportunities for automation and process improvement to enhance service delivery.
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- Promote Genpact's products/services by addressing or predicting clients' objectives, ensuring alignment with their business needs.
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- Develop and present business case studies that demonstrate the impact of Genpact's value-sharing approach for both new and existing customers.
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Qualifications

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Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

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Certifications

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ITIL Foundation Certificate in IT Service Management - AxelosAxelos

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Why join Genpact?

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- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
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- Make an impact – Help global enterprises solve business challenges that matter
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- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
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- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
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- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
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📌 Global Relationship Manager (Hyderabad)
🏢 Genpact
📍 Hyderabad