Job Description

Location- Hyderabad, Bangalore, Chennai, Noida, Pune

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Role Summary

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Provide production support and operational ownership for Oracle EPM Cloud applications across EPBCS (Planning), FCCS (Financial Consolidation and Close), EPRCS (Narrative Reporting), and PCMCS (Profitability & Cost Management). Ensure stable month/quarter/year-end operations, timely incident resolution, reliable data integrations, and continuous improvements for performance, controls, and user experience.

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Key Responsibilities

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- Provide production support for EPBCS, FCCS, EPRCS, and PCMCS including incident triage, troubleshooting, root-cause analysis, and resolution within SLAs.
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- Support planning cycles in EPBCS (short range forecast, long range forecast/budget/what-if): business rule run issues, forms and dashboard, workflow/support for approvals, and data validation/reconciliation.
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- Support close cycles (month/quarter/year-end): monitor FCCS consolidations/translations/eliminations/journals, EPRCS package publishing, and PCMCS model runs; manage escalations and stakeholder communications.
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- Troubleshoot and resolve data load/integration issues (Data Integration, file loads, APIs), mapping errors, validation failures, and data reconciliation breaks across all EPM modules.
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- Administer and support EPRCS reporting packages (doclets, reference doclets, bindings, publishing) and resolve Smart View/MS Office connectivity, refresh, and performance issues.
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- Support FCCS functional processes: ownership management, intercompany eliminations, currency translation, journals, close validations, and process controls.
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- Support PCMCS models: allocations, drivers, stages, rulesets, model execution failures, and performance optimization.
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- Perform security administration (user provisioning, roles,



access reviews) and support audit/compliance requests (evidence collection, SOX controls alignment where applicable).
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- Coordinate change/release activities: patch impact assessments, regression testing, UAT support, and production deployments using standard change management practices.
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- Maintain operational documentation (runbooks, SOPs, batch schedules, known errors) and drive problem management for recurring issues.
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Required Qualifications / Work Experience

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- 7+ Years of experience in Hyperion, Essbase, HFM, EPBCS, FCCS, EPRCS & PCMCS.
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- 6+ years of hands-on Oracle EPM experience in application support (L2/L3).
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- 6+ years of EPBCS (Planning) support experience covering:
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- Troubleshooting business rules/calculations, runtime prompts, job failures, and performance issues
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- Support for planning artifacts: forms, dashboards, task lists and metadata changes
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- Support for forecast/budget cycles, user issues, and data validation/reconciliation
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- 3+ years of support experience across FCCS, EPRCS (Narrative Reporting), and PCMCS (hands-on production support and issue resolution).
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- Robust experience troubleshooting integrations/data loads (Data Integration and/or file-based loads; APIs/automation a plus).
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- Experience with ITSM tools (e.g.,Jira & confluence), SLA management, and stakeholder communications during critical cycles.
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- Ability to provide on-call/after-hours support during planning and close windows.
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- Experience with EPM Automate, Groovy scripting, REST APIs, and CI/CD style deployment approaches.
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- Experience with EPM Cloud monthly patching, regression testing, and release management, JIRA & Release management.
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- Exposure to EDMCS, EDMCS integration with ERP Cloud and all other EPM modules and formal metadata governance processes.
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📌 Oracle Consultant (Hyderabad)
🏢 Birlasoft
📍 Hyderabad