Job Description Summary (In Points)


- Deliver exceptional customer service and build solid customer relationships through empathy and professionalism.

- Ensure adherence to company policies and promote a customer -centric culture.

- Drive store sales to achieve overall and category -wise targets.

- Use data insights to improve inventory management and identify growth opportunities.

- Coordinate with the Visual Merchandising team to maintain effective in -store displays.

- Lead, motivate, and develop the store team through coaching, training, and performance management.

- Manage staffing, schedules, hiring, and team performance reviews.

- Adapt to business changes and encourage flexibility in adopting new processes and technologies.

- Make data -driven decisions to improve store efficiency and customer satisfaction.

- Oversee complete store operations including stock management, shrinkage control, audits, and compliance.

- Maintain store presentation and handle administrative tasks such as expense tracking and reporting.