Job Purpose The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining robust financial relationships with clients.

Duties and Responsibilities

- Achieve collections target by visiting customers/agency.
- Monitor performance against set parameters and provide regular updates.
- Ensure legal guidelines are complied with while repossessing products.
- Maintain accurate records of customer interactions and transactions.
- Provide regular reports on collection activities and performance.
- Handle escalations promptly and effectively to resolve issues.
- Daily DRR (Daily Risk Report) management.
- Develop and implement strategies to improve collection rates.
- Case to Case tracking.
- Resolution at per AOP within agreed timelines.
- Portfolio Management.
- Debt Collection Strategy.
- Target Achievement.
- Regulatory Compliance.
- Reporting and Analysis.
- Risk Management.
- Team Leadership.
- Vendor Management.
- Co-ordinating with internal and external clients.

Required Qualifications and Experience

- Achieve collections target by visiting customers/agency.




- Monitor performance against set parameters and provide regular updates.
- Ensure legal guidelines are complied with while repossessing products.
- Maintain accurate records of customer interactions and transactions.
- Provide regular reports on collection activities and performance.
- Handle escalations promptly and effectively to resolve issues.
- Daily DRR (Daily Risk Report) management.
- Develop and implement strategies to improve collection rates.
- Case to Case tracking.
- Resolution at per AOP within agreed timelines.
- Portfolio Management.
- Debt Collection Strategy.
- Target Achievement.
- Regulatory Compliance.
- Reporting and Analysis.
- Risk Management.
- Team Leadership.
- Vendor Management.
- Co-ordinating with internal and external clients.

Locations Basic Section

Job Level: GB03

Job Title: Deputy Area Manager - Debt Management Services - UNPL, UNPL - Field, UNPL - Field

Job Location Country: India

State: BIHAR

Region: East

City: Muzaffarpur

Location Name: Muzaffarpur

Tier: Tier 2

📌 Deputy Area Manager - Debt Management Se... (India)
🏢 Bajaj FinServ
📍 India