Company Description Medcity International Academy (MIA) is a premier professional training and coaching institution headquartered in Kannur, Kerala, with multiple centers across Kerala and Karnataka. The academy is recognized as a leading provider of English language proficiency and professional assessment test training, with a strong focus on international exam success and global employability. MIA offers preparatory programs for major language tests such as IELTS, OET, TOEFL, PTE, Duolingo English Test, and CELPIP, as well as nursing and healthcare assessments including NCLEX-RN, Prometric, CBT (UK), DHA, HAAD, MOH, BLS, and ACLS.

Supported by experienced, globally certified trainers, evidence-based teaching methods, and advanced digital tools, MIA provides classroom and online learning, language labs, mock examinations, and app-based learning. Its mission is to expand global opportunities for professionals and students across healthcare, IT, engineering, hospitality, aviation, tourism, and communications through impactful education and strategic training.

Role Description The Center Manager is a full-time, on-site role based at the Medcity International Academy center in Thrissur. This role is responsible for overseeing day-to-day center operations, including scheduling classes, coordinating with trainers, and ensuring that academic and administrative processes run smoothly.

The Center

Manager will manage student admissions and counseling, monitor learner progress, and address learner and parent inquiries in a timely, professional manner.



The role involves supervising center staff, managing resource allocation, maintaining facility standards, and implementing organizational policies and quality benchmarks.

The Center

Manager will also support marketing and outreach activities, track performance metrics, prepare regular reports, and collaborate with leadership to improve center performance and learner experience.

Qualifications

- Robust center operations and administration skills, including scheduling, resource management, and adherence to institutional policies.
- Experience in team leadership and people management, with the ability to coach, motivate, and evaluate staff performance.
- Proficiency in student services and customer relationship management, including admissions, counseling, and issue resolution.
- Competence in basic financial oversight, such as handling fee collections, budgeting support, and reporting key operating metrics.
- Effective communication and interpersonal skills, with fluency in English; knowledge of local languages is an advantage.
- Strong organizational, problem-solving, and decision-making abilities, with attention to detail and time management.
- Comfort with digital tools and learning platforms, along with MS Office or equivalent productivity software.
- Bachelor’s degree in education, management, business administration, or a related field; prior experience in a training institute or education center management is highly preferred.
- Commitment to learner-centric service, ethical

📌 Center Manager (Thrissur)
🏢 Medcity International Academy
📍 Thrissur