– BPM Administrator

nPosition: BPM Administrator

nExperience: 7+ Years

nVacancies: 1

nLocation: Noida

nEmployment Type: Full time

nRole Summary

nWe are looking for an experienced IBM BPM/BAW Administrator responsible for the administration, operations, maintenance, and support of IBM Business Process Management (BPM) / Business Automation Workflow (BAW) platforms. The candidate will be responsible for ensuring high availability, performance, security, and reliability of the BPM/BAW environment in a 24×7 production support setup.

nKey Responsibilities

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- Provide 24×7 Operations & Maintenance (O&M;) support for IBM BPM/BAW environments.
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- Perform day-to-day administration, configuration, monitoring, and maintenance of BPM/BAW platforms.
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- Carry out patching, upgrades, fixes, and version upgrades in accordance with approved change-management procedures.
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- Monitor system health, capacity, availability, and performance, and perform performance tuning and optimization as required.
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- Troubleshoot and resolve L1/L2/L3 incidents and technical issues related to IBM BPM/BAW infrastructure and application environments.
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- Analyze recurring issues and implement appropriate root-cause analysis (RCA) and corrective actions.
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- Coordinate with the IBM/OEM support team for complex technical issues and raise/manage PMRs (Problem Management Records).
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- Support Data Center (DC) and Disaster Recovery (DR) operations and ensure readiness of the DR environment.
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- Participate in and execute DR drills, testing, and planned switchovers/failovers.
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- Ensure compliance with defined SLAs, operational procedures, security requirements, and change-management processes.
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- Maintain technical documentation, operational procedures, configuration records,



incident reports, and other required documentation.
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- Prepare and maintain periodic operational and performance reports for stakeholders.
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- Coordinate with application, infrastructure, database, network, security, and OEM teams for issue resolution and planned activities.
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- Perform knowledge transfer (KT) to other team members and maintain updated operational knowledge.
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- Ensure adherence to organizational policies, IT service-management processes, and best practices.
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nRequired Qualifications

nBE/B.Tech/MCA or equivalent qualification in:

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- Computer Science / IT
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- Electronics & Communication
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- Electronics
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- Other relevant engineering/technology discipline
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- Degree must be from a Government-recognized university/institute.
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- 7+ years of relevant experience in IBM BPM/BAW administration and production support.
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- Strong hands-on experience in IBM BPM / IBM BAW platform administration.
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- Experience working in a 24×7 O&M; / production support environment.
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nKey Skills

nMandatory:

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- IBM BPM / IBM BAW Administration
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- Production Support & O&M;
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- Installation, configuration and administration
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- Patching and upgrades
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- Performance monitoring and tuning
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- Incident and problem management
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- PMR management with IBM/OEM
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- DC/DR operations
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- DR drills and switchover/failover
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- SLA management
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- Technical documentation and reporting
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nGood to Have:

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- ITIL/service-management process knowledge
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- Experience with enterprise-scale BPM/BAW environments
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- Experience coordinating with multiple infrastructure and application teams
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- Strong troubleshooting, analytical, and communication skills
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nInterested person can drop their resume at [email protected]

📌 BPM Administrator (Noida)
🏢 RENOVISION AUTOMATION SERVICES PVT.LTD
📍 Noida