Front Office Administrator – Child Development Centre

Location: [perambur ]Employment Type: Full-timeReports To: Centre Director / Clinical Lead

About the Role

We are looking for a responsible, organised and empathetic Front Office Administrator to manage the day-to-day front office operations of a child development centre.

The role involves coordinating appointments, consultation slots, therapy schedules and parent communication, while ensuring smooth coordination between families, therapists and the clinical team.

Key Responsibilities

Appointment & Schedule Management
Manage appointments for developmental assessments, consultations and follow-ups.
Maintain the daily and weekly appointment calendar.
Allocate and manage consultation and assessment slots efficiently.
Schedule, reschedule and cancel appointments as required.
Coordinate therapy schedules based on therapist availability and child requirements.
Maintain accurate records of therapy sessions and recurring appointments.
Track cancellations, rescheduling and missed appointments.
Ensure the clinical team is informed about schedule changes.

Parent & Patient Coordination
Handle phone calls, WhatsApp messages and enquiries from parents professionally.
Explain appointment procedures, timings and basic centre information.




Coordinate with parents regarding therapy schedules and availability.
Send appointment confirmations and reminders.
Follow up with families regarding missed appointments and pending visits.
Ensure a smooth and welcoming experience for children and parents visiting the centre.

Desired Skills
Excellent organisational and time-management skills.
Strong communication skills in English and Tamil; Hindi is an advantage.
Comfortable communicating with parents of young children.
Ability to manage multiple appointments and schedules simultaneously.
Positive computer skills and familiarity with Google Calendar, Excel/Google Sheets and WhatsApp.
Attention to detail and accuracy in maintaining schedules and records.
Ability to handle changes and last-minute scheduling requirements calmly.
Skilled, patient and courteous manner.
Previous experience in a clinic, hospital, therapy centre, school or healthcare setting is preferred.
Smooth coordination between clinicians, therapists and families.
Professional front-office experience for every family.

Pay: ₹8,716.10 - ₹20,000.00 per month

Perks
Cell phone reimbursement
Internet reimbursement
Paid time off

Work Location: In person

📌 Admin & Front Office Executive Perambur
🏢 Child development centre Perambur
📍 Perambur