Hiring For International Non/-Voice Process Fresher JD/: hiring agile individuals to join our team as a Customer Support Associates. Are you a rapid thinker with strong typing skills and a passion for solving problems Are you curious, detail/-oriented, and excited to support global B2B clients If this sounds like you, we want you on our team/!
In this role, you will get to/: Be the primary point of contact for our Business/-to/-Business customers through Chat. Provide timely, accurate, and skilled support while maintaining service/-level agreements /(SLAs/). Take full ownership of each interaction with proactive problem/-solving and excellent customer service.
Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first/-contact resolution.
Suggest process improvements and flag recurring customer issues through proper channels. Our most successful candidates will have/:



Excellent verbal and written communication skills in English /(B2 level or higher/). Typing speed of 30 WPM with 93% accuracy.
Strong customer service mindset with active chat communication skills. Ability to empathize with customers, manage time effectively, and work independently. Basic user/-level knowledge of Windows operating systems. Familiarity with email etiquette and multi/-channel communication /(chat, voice/).
High school diploma or equivalent and above. freshers welcome/!. Work setup/: Location/: chennai Shift/: Rotational shifts/-includes both day and night. 5 days of work, 2 day/-rotational off. HR/: /- Nedhra We will give you/: A fast/-paced, global work environment where your voice matters.
Skills for life/: problem/-solving, professionalism, adaptability, and communication. A team that feels like family and celebrates every winbig or small. A platform to grow quickly within a global MNC with learning and development opportunities.

Recognition and rewards as you shape your career journey. All the best

📌 Hiring For International Non Voice Process Fresher Chennai
🏢 Green Success Infotech
📍 Chennai