Job Responsibilities
Interact with customers on handset related issues
Troubleshoot handset defects
Handle handset related queries
Record job entry in Customer Relationship Management portal
Upgrade software of handsets
Assemble / dismantle smartphones (unibody/duobody)
Repair handsets by changing screen, speaker, mic, camera etc
Repair handsets by PCB swap, charging connector replacement etc
Deposit of cash collected through service
Verify handsets for exchange
Education Requirement
Mandatory: 10+2/ITI/Diploma
Preferred: Certification in Device Care
Experience Requirement
0 - 4 years
Skills & Competencies
A. Soft skills:
Customer Focus
Communication skills
Problem Solving skills
B. Hard skills:
Handset repair skills
Knowledge of spares operations
Knowledge of CRM Systems
Please update your profile and upload resume to apply.
Forgot Password
Location Map: Udhampur
📌 Jc Digital Repair Specialist R 87033321 Udhampur
🏢 Reliance Jio Infocomm
📍 Udhampur
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.