13 Sep
|
MyKabira
|
Jaipur
Travel Consulant/Back End Support
Basic Computer Skills (writing emails, MS-Word,Excel)
Key Responsibilities to Include in the Job Post
Email Management: Reply to customer and partner emails quickly and clearly.
Passenger Support: Answer phone, chat, or email questions from travelers before, during, and after their trips.
Booking Operations: Help book flights, hotels, and transport.
Data Entry: Keep booking records, customer details, and payment files updated.
About the Role We are looking for a smart, detail-oriented Travel Consultant / Back-End Support Executive to handle customer enquiries, understand travel requirements and design suitable travel packages.
Key Responsibilities
Handle travel enquiries received through website, WhatsApp, social media and other channels.
Speak to customers who have already shown interest in our packages — no cold calling required.
Understand customer requirements, budget and preferences and prepare customised travel packages.
Coordinate with DMCs, hotels and other travel partners for quotations and bookings.
Prepare itineraries, quotations and other customer documents.
Handle email communication professionally and accurately.
Maintain customer and booking data using MS Word and MS Excel.
Follow up with prospective customers and assist in converting enquiries into bookings.
Additional Advantage Candidates with any of the following will be preferred:
Experience in the travel industry / travel consultancy
Experience handling social media
Working knowledge of Canva and ability to create basic social media creatives
Valuable understanding of Instagram/Facebook content
Skills Required
Excellent written and spoken English
Very good email drafting skills — emails should be accurate and free from grammatical/spelling mistakes
Positive communication and customer-handling skills
Positive working knowledge of MS Word & MS Excel
Ability to understand customer requirements and suggest appropriate travel packages
Preferably educated in an English-medium school/college
Pay: ₹15,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Back Office Travel Executive Jaipur
🏢 MyKabira
📍 Jaipur