Customer Interaction:
Respond promptly and professionally to customer inquiries via phone, email, or chat.
Provide explicit and concise information regarding HVAC products, services, and technical issues.
Ensure a positive customer experience by addressing concerns and resolving issues effectively.
Technical Support:
Offer technical assistance to customers with HVAC-related concerns, including troubleshooting and providing guidance on system operation and maintenance.
Collaborate with technical teams to escalate and resolve complex technical issues.
Product Knowledge:
Stay up-to-date on the latest HVAC products, technologies, and industry trends.
Effectively communicate product features, perks, and warranties to customers.
Perks and Advantages:
Free shuttle service from Iffco Metro Station and vice versa.
5 days working (Monday to Friday)