Job Purpose:

To support the Outlet Manager in daily operations of the bakery outlet, ensuring excellent customer service, team management, and achievement of sales and operational goals.

Key Responsibilities:
Outlet Operations:
Assist in the day-to-day functioning of the outlet.
Ensure cleanliness, hygiene, and proper display of products.
Maintain proper stock levels and coordinate with inventory/supply team.

Customer Service
Ensure high standards of customer satisfaction and handle customer complaints efficiently.
Train team members to greet customers and handle queries politely and professionally.
Monitor customer feedback and ensure prompt corrective action.

Team Supervision
Supervise counter sales staff, packers, and housekeeping staff.
Ensure staff follow grooming, punctuality, and discipline standards.
Plan staff duty rosters and leave schedules in coordination with the Outlet Manager.

Sales & Targets
Drive daily/weekly sales targets set by the management.
Promote upselling and cross-selling among team members.




Monitor quick-moving and slow-moving items and coordinate with the central team.

Billing & Cash Handling
Supervise billing operations and ensure accuracy in cash handling.
Perform end-of-day reconciliation of cash and card transactions.
Report any discrepancies to the Outlet Manager immediately.

Compliance & Reporting
Ensure adherence to company SOPs, food safety norms, and statutory requirements.
Prepare and submit daily sales and operations reports.
Assist in internal audits and stock verification.

Required Skills:
Robust leadership and interpersonal skills
Positive communication in English, Telugu (Hindi optional)
Basic computer and billing software knowledge
Customer-centric attitude and team spirit
Ability to handle pressure and multitask

Qualification & Experience:
Education: Intermediate (Hospitality/Retail preferred)
Experience: 2–4 years in food retail/QSR/bakery/hotel outlet operations
Age Limit: 22 to 30 years preferred

📌 Asst Outlet Manager Hyderabad
🏢 KS Bakers
📍 Hyderabad