Job Responsibilities
Provide application technical support to customers and the Sales team for Packaging, Tapes & Labels.
Support customer machine trials, product evaluations and on-site troubleshooting.
Understand customer application requirements and recommend suitable adhesive solutions.
Work closely with Sales to support customer development and identify current applications and business opportunities.
Coordinate with R&D;/Technical teams to develop and implement customer solutions.
Support resolution of customer technical issues and complaints.
Gather market, competitor and application information and provide feedback to the regional/HQ team.
Prepare technical and customer trial reports.
Requirements
Bachelor's Degree in Chemical Engineering, Chemistry, Polymer/Materials Science, Mechanical Engineering or related field.
3–5 years of relevant experience, preferably in technical service/application engineering.
Experience in labels, tapes, adhesives, packaging, coating or converting industries is preferred.
Solid hands-on troubleshooting and problem-solving capability.
Customer-oriented with valuable communication skills and commercial awareness.
Fluent in English and Hindi; additional local languages are an advantage.
Willing to travel regularly for customer and sales support.
Based in or willing to be based in Delhi/North India.
Pay: ₹118,000.00 - ₹188,000.00 per month
Work Location: In person
📌 Application Technical Engineer – Packaging, Tapes & Labels Delhi
🏢 Focus Hotmelt Malaysia Sdn Bhd
📍 Delhi
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