Mandatory call centre experience with a solid understanding of outbound/inbound operations, quality, and compliance.
Proven leadership experience managing a team of 15–20 members for a considerable period, including coaching, performance management, and rostering.
Robust command of Microsoft Excel (reporting, dashboards, MIS, formulas, pivot tables, and data analysis).
Demonstrated ability to drive sales, achieve/exceed targets, and improve conversion and productivity.
Pay: ₹600,000.00 - ₹1,200,000.00 per year
Work Location: In person
📌 Assistant Call Centre Manager Thane
🏢 moneycontrol
📍 Thane
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