Assistant Manager Customer Experience Imt Mumbai

Assistant Manager Customer Experience Imt Mumbai

13 Sep
|
Futurisk Insurance Broking
|
Mumbai

13 Sep

Futurisk Insurance Broking

Mumbai

Role Overview:

You will be responsible for managing policy issuance, endorsements, client servicing, and operational coordination with insurance companies. A critical part of this role is creating, maintaining, and analyzing MIS reports and operational data using Advanced Excel. The candidate must ensure accuracy, timely reporting, and effective policy administration while supporting client requirements.

Key Responsibilities
Perform policy quality checks and manage endorsements.
Coordinate with insurance companies for policy issuance and corrections.
Update and maintain client policy records and documentation.
Calculate premium changes for additions and deletions.
Create and publish MIS and reports using Advanced Excel.
Share reports and policy details with clients.
Resolve client queries and support operational requirements.

Job requirements
Solid knowledge of Advanced Excel Mandatory*
2+ years experience in Insurance, TPA or broking field.
Must be proficient in Data Validation and Handling large data sets.
Ability to prepare MIS and operational reports
Excellent communication skill is required
Valuable analytical and logical thinking

📌 Assistant Manager Customer Experience Imt Mumbai
🏢 Futurisk Insurance Broking
📍 Mumbai

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