Job Description

Employment Type: Full-Time

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Department: Business Development / Sales

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Industry: Short-Term Rental / Vacation Rental / Property Management

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Reports To: Sales Director / Head of Business Development

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ABOUT THE ROLE

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We are looking for a highly motivated, target-driven, and commercially minded Business Development Manager – Short-Term Rental / Vacation Rental to support the growth of our U.S. vacation rental business.

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The Business Development Manager will be responsible for generating new business, building relationships with customers and property owners, promoting available properties, managing the sales pipeline, explaining property-specific pricing, negotiating within approved commercial guidelines, and converting prospects into confirmed business.

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The ideal candidate should have strong sales and business development experience and be comfortable working in a fast-paced, target-oriented, U.S.-market-facing environment.

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Experience in vacation rentals, short-term rentals, Airbnb, VRBO, real estate, property management, hospitality, hotels, or other consultative sales environments will be highly valued.

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KEY RESPONSIBILITIES1. Business Development & Lead Generation

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- Identify and develop new business opportunities within the U.S. short-term and vacation rental market.
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- Generate leads through cold calling, email outreach, LinkedIn, referrals, networking, partnerships, and other outbound channels.
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- Build and maintain a strong pipeline of prospective customers and business opportunities.
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- Research potential customers, property owners, real estate investors, agents, brokers, and business partners.
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- Develop relationships with real estate agents, property managers, investors, homeowners, and other relevant partners.
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- Identify new markets and potential sources of business.
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- Follow up consistently with prospects to move opportunities through the sales funnel.
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- Re-engage inactive and previously contacted prospects.
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2. Customer & Property Sales

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- Understand the company's available vacation rental properties and their key features.
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- Communicate property details, amenities, location, availability, pricing, and applicable terms to prospective customers.
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- Understand customer requirements and recommend suitable properties based on their needs.
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- Conduct sales calls, virtual meetings, and customer consultations.
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- Present properties and services in a professional and persuasive manner.
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- Handle customer questions, concerns, and objections.
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- Build trust and develop long-term customer relationships.
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- Convert qualified prospects into confirmed bookings, contracts, or other defined business opportunities.
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- Maintain responsibility for prospects from initial contact through successful conversion.
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3. PROPERTY PRICING & RATE MANAGEMENT

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The candidate must have a strong understanding of the company's property-specific pricing structure.

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Each property may have different rates depending on the day, length of stay, season, demand, holidays, weekends, special events, and other applicable periods.

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Responsibilities include:

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- Maintain a thorough understanding of the approved pricing for each property.
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- Understand daily, weekday, weekend, weekly, monthly, seasonal, holiday, and special-event rates, as applicable.
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- Clearly communicate applicable property rates to customers.
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- Explain differences between weekday and weekend pricing.
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- Explain seasonal and holiday pricing when required.
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- Provide customers with accurate quotations based on the company's approved rate structure.
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- Ensure that all quotations, proposals, and customer communications reflect current approved prices.
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- Understand minimum-stay requirements, where applicable.
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- Communicate applicable additional fees, charges, deposits, or other commercial terms accurately.
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- Coordinate with the appropriate internal team when pricing or availability changes.
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- Stay updated on changes to property rates and ensure customers receive the latest information.
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- Maintain accurate records of quoted prices and commercial terms.
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Important:

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The candidate must not independently change or promise pricing outside the company's approved pricing structure.

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Any discounts, special rates, promotional pricing, or exceptions must follow established company approval guidelines.

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The candidate is expected to balance sales conversion with revenue protection.

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4. SALES NEGOTIATION & CLOSING

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- Negotiate with prospective customers within approved company pricing and commercial guidelines.
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- Handle objections related to price, availability, property features, location, and terms.
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- Communicate the value of the property rather than competing solely on price.
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- Identify opportunities to upsell or cross-sell suitable properties or services.
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- Create urgency and move qualified prospects toward a decision.
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- Follow up on quotations and proposals.
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- Close deals efficiently while maintaining company pricing policies.
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- Ensure all agreed commercial terms are accurately documented.
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- Coordinate with internal teams following successful conversion.
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5. PROPERTY ACQUISITION & OWNER RELATIONSHIPS

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Where applicable, the Business Development Manager will also support the expansion of the company's property portfolio.

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- Identify property owners and investors who may be interested in working with the company.
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- Identify suitable short-term and vacation rental properties.
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- Develop relationships with homeowners, landlords, real estate investors, agents, and brokers.
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- Explain the company's property management and vacation rental services.
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- Conduct owner discovery calls and meetings.
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- Understand property-owner objectives and requirements.
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- Present the company's value proposition.
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- Negotiate approved commercial terms.
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- Assist in converting qualified property owners into new business relationships.
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- Coordinate with the onboarding and operations teams when a property is successfully acquired.
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6. MARKET DEVELOPMENT

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- Research U.S. vacation rental and short-term rental markets.
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- Identify areas with strong business development opportunities.
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- Monitor competitor activity and market trends.
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- Research comparable property pricing where required.
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- Identify opportunities arising from holidays, events, tourism, and seasonal demand.
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- Develop market-specific business development strategies.
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- Provide management with feedback regarding customer demand, market pricing, competitors, and business opportunities.
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- Recommend new lead-generation channels and partnership opportunities.
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7. CRM & SALES PIPELINE MANAGEMENT

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- Maintain accurate and updated customer and prospect information in the CRM.
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- Record calls, meetings, follow-ups, quotations, negotiations, and sales activity.
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- Maintain an organized sales pipeline.
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- Ensure timely follow-up with all qualified prospects.
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- Track leads from initial contact through conversion or closure.
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- Maintain accurate sales forecasts.
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- Prepare regular sales and business development reports.
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- Monitor pipeline value, conversion rates, and sales performance.
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- Ensure no qualified opportunity is lost because of poor follow-up or inaccurate information.
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8. CROSS-FUNCTIONAL COORDINATION

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Work closely with:

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- Operations
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- Property Management
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- Revenue/Pricing Team
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- Customer Service
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- Marketing
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- Finance
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- Onboarding Team
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to ensure smooth execution of sales and property-related activities.

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The candidate must ensure that information regarding pricing, availability, property details, customer requirements, and commercial terms is communicated accurately to the relevant internal teams.

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PERFORMANCE EXPECTATIONS & KPIs

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The Business Development Manager will be measured against clearly defined business development and sales objectives, including:

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- New qualified leads generated
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- Outbound prospecting activity
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- Calls and customer interactions
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- Meetings/consultations scheduled
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- Proposals/quotations issued
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- Sales conversion rate
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- Confirmed bookings/business generated
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- New customers acquired
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- New property owners acquired, where applicable
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- Revenue generated
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- Sales pipeline value
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- Follow-up completion rate
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- Customer retention and relationship development
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- Accuracy of quotations and pricing
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- Compliance with approved pricing
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- Monthly and quarterly sales targets
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REQUIRED QUALIFICATIONS

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- 3+ years of experience in sales, business development, client acquisition, property sales, real estate, hospitality, or a related field.
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- Proven ability to generate new business and close sales.
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- Strong outbound prospecting and cold-calling skills.
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- Experience managing a sales pipeline from lead generation through closing.
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- Strong negotiation and objection-handling skills.
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- Excellent verbal and written communication skills.
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- Strong customer relationship management skills.
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- Ability to understand and communicate pricing structures accurately.
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- Strong attention to detail when preparing quotations and commercial proposals.
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- Experience working with CRM systems.
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- Solid organizational and follow-up skills.
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- Ability to work independently in a remote environment.
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- Strong commercial awareness and a results-oriented mindset.
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PREFERRED INDUSTRY EXPERIENCE

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Candidates with experience in any of the following industries are strongly preferred:

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- Short-Term Rentals
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- Vacation Rentals
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- Airbnb
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- VRBO
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- Property Management
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- Real Estate
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- Real Estate Investment
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- Hospitality
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- Hotels
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- Travel & Tourism
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- Property Sales
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- B2B Sales
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- Business Development
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- Client Acquisition
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- Account Management
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- High-Ticket Sales
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📌 Business Development Manager - Short-Term Rental / Vacation Rental (Chamiara)
🏢 2dot2 India Private
📍 Chamiara