Generate accurate bills and invoices for customer purchases.
Process cash, card, UPI, and other approved payment methods.
Verify product details, quantities, prices, discounts, and offers before billing.
Handle cash responsibly and maintain accurate cash records.
Assist customers with billing-related queries and provide courteous service.
Process returns, exchanges, and cancellations according to company policy.
Maintain daily billing and transaction records.
Reconcile cash and payment collections at the end of each shift.
Coordinate with sales staff, accounts, and management regarding billing issues.
Maintain confidentiality of customer and company information.
Keep the billing counter clean and organized.
Follow company policies, procedures, and internal controls.
Report billing discrepancies or technical issues to the supervisor immediately.