:

We are looking for a Client Consultant to build and maintain solid client relationships and also contribute to the successful execution of Corporate Social Responsibility (CSR)

initiatives that create a positive impact on the community.

Roles and Responsibilities:
Servicing clients and maintaining a relationship with them for repeat business
Identify, innovate and execute business ideas to improve service delivery and

improve client retention ratio of the company
Regularly checking in on clients to ensure their satisfaction with the company
Addressing any concerns or issues a client may have and working with account

managers or leadership to resolve them
Coordinating with the internal departments and the client for smooth execution of a

job
Researching competitors and learning how to stay ahead of the competition to

recruit and keep recent customers
Collaborating closely with other departments to build strategies that ensure they

satisfy clients with the company's product or service
Collect client feedback about their experience.
Develop relationships with clients and key personnel.
Elevate complaints and feedback to the relevant departments.

CSR Activities
Plan, coordinate, and support the organization's Corporate Social Responsibility

(CSR)



initiatives in collaboration with internal stakeholders and external partners.
Build and maintain relationships with NGOs, educational institutions, and

community organizations for CSR programs.
Coordinate employee volunteering activities and encourage participation in CSR

initiatives.
Manage end-to-end execution of CSR events
Track CSR initiatives, measure their impact, and prepare reports for management.
Ensure CSR activities align with the organization's values, business objectives, and

applicable statutory requirements.
Gather feedback from participants and stakeholders to continuously improve CSR

programs.
Promote CSR initiatives internally to enhance employee engagement and externally

to strengthen the organization's brand image.

Key skills
Strong negotiation and influencing skills
The ability to communicate confidently both through speaking and writing with

colleagues and clients from all levels of an organization
Self-motivation
A level of creativity when it comes to thinking of current sales opportunities
Resilience
The ability to research and keep on top of developments in the industry (an interest

in the industry will help)
Commercial awareness.

📌 Client Consultant Csr Chennai (India)
🏢 Access Healthcare
📍 India