We are looking for a confident and technically sound skilled who can communicate effectively with US/international clients and coordinate with internal technical teams.
Location: Panipat, Haryana
Work Mode: Work from Office
Shift: USA/US Timings
Experience: 3+
Employment: Full time
Responsibilities
Handle communication with US/international clients.
Participate in client calls and project meetings.
Understand client requirements and communicate them to technical teams.
Coordinate with developers and internal teams.
Explain technical concepts and project updates to clients.
Handle client queries and follow-ups.
Support requirement gathering and project coordination.
Maintain solid client relationships.
Requirements
Excellent English communication skills.
Confident verbal and written communication.
Experience interacting with US/international clients is preferred.
Understanding of IT/software concepts.
Strong coordination and problem-solving skills.
Ability to communicate technical information clearly to non-technical clients.
Comfortable working in USA/US shifts.
Willing to work from office in Panipat.
Preferred Background Technical Support, Application Support, Business Analyst, Technical Business Analyst, IT Project Coordinator, Technical Coordinator, Pre-Sales, IT Support, Client Success, Implementation or IT Services.
Immediate joiners / short notice candidates preferred.