Job Summary

nWe are hiring enthusiastic and customer-oriented Fresh Graduates for a Domestic Technical Voice Support process. The role involves handling customer queries, providing basic technical assistance, troubleshooting issues, and ensuring a positive customer experience through voice support.

nFluency in Hindi is Mandatory.

nEligibility Criteria

nMandatory Requirements

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Any Graduate
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Freshers are welcome to apply
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Fluent in Hindi (Speak, Read & Write)
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Basic computer knowledge
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Positive communication and interpersonal skills
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Customer service mindset
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Willingness to learn technical troubleshooting and support processes
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Ability to work from office on a 6-day work week
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nKey Responsibilities

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Provide customer support through inbound and outbound voice calls.
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Understand customer concerns and provide appropriate resolutions.
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Troubleshoot basic technical issues related to products and services.
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Ensure First Call Resolution (FCR) wherever possible.




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Maintain high levels of customer satisfaction.
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Record and update customer interactions accurately in the system.
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Escalate complex issues to the concerned support team when required.
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Follow process guidelines and quality standards.
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nRequired Skills

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Fluent Hindi communication (Mandatory)
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Basic computer proficiency
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Good listening and problem-solving skills
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Strong customer service orientation
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Ability to work in a fast-paced environment
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Positive attitude and willingness to learn
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nCompensation & Advantages

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Salary up to ₹2.12 LPA
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₹10,000 Retention Bonus after successful completion of 6 months
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Day Shift (9:00 AM to 6:00 PM)
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Prospect to build a career in Technical Support and Customer Service
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Training and development support
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📌 Customer Support Specialist Tamil Nadu
🏢 TechDoQuest
📍 Tamil Nadu