– CUSTOMER SUPPORT EXECUTIVE (VOICE PROCESS)

Job Title: Customer Support Executive – Voice Process

Location: Koramangala, Bengaluru

Job Type: Full-Time | Work From Office

Experience: Freshers are welcome

Salary: Up to ₹20,000 per month

Job Overview

We are looking for enthusiastic, confident, and customer-focused candidates to join our team as Customer Support Executives – Voice Process. The selected candidates will be responsible for handling customer calls, resolving queries, providing accurate information, and ensuring a positive customer experience.

This is an excellent opportunity for freshers who want to start their career in Customer Service, BPO, and Voice Support.

Roles & Responsibilities
Handle inbound and outbound customer calls professionally.
Understand customer queries, concerns, and requirements.
Provide accurate information and appropriate resolutions.
Resolve customer complaints efficiently and professionally.
Maintain a high level of customer satisfaction.
Follow company policies, processes, and quality guidelines.
Escalate complex or unresolved issues to the concerned team.
Maintain accurate records of customer interactions.




Update customer details and call information in the system/CRM.
Follow up with customers whenever required.
Meet assigned productivity, quality, and performance targets.
Maintain professional communication and etiquette during every customer interaction.

Candidate Requirements
Freshers are welcome to apply.
Minimum qualification: 12th Pass / Undergraduate / Graduate.
Good verbal communication skills.
Basic English communication skills are preferred.
Positive customer-handling and interpersonal skills.
Ability to understand and resolve customer concerns.
Basic computer knowledge.
Comfortable working in a quick-paced environment.
Positive attitude and willingness to learn.
Immediate joiners will be preferred.

Salary & Benefits
Salary: Up to ₹20,000 per month
Training and career growth opportunities.
Professional work setting.
Opportunity to build a career in Customer Support and the BPO industry.

Location Koramangala, Bengaluru

Interested candidates can share their updated CV for further details.

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Voice Process Fresher/ Bengaluru
🏢 Xpressedu
📍 Bengaluru