Job Summary:

We are looking for a customer-focused and responsible Customer Care Support Executive to assist customers, handle their queries, resolve complaints, and ensure a smooth and positive customer experience.

Key Responsibilities
Handle customer queries through phone, email, and other communication channels.
Provide accurate information about products, services, and processes.
Resolve customer complaints and issues promptly and professionally.
Follow up with customers to ensure their concerns are properly addressed.
Coordinate with internal teams to resolve customer-related issues.
Maintain accurate customer records and update information in the CRM.
Make follow-up calls and provide timely updates to customers.




Maintain a professional and positive relationship with customers.
Meet customer service and response-time targets.

Skills & Requirements:
Positive verbal and written communication skills.
Customer-friendly attitude and valuable listening skills.
Robust problem-solving and interpersonal skills.
Basic computer and CRM knowledge.
Ability to handle customers patiently and professionally.
Previous customer care/support experience is preferred.
Freshers with good communication skills may also apply.

Pay: ₹20,899.00 - ₹30,899.00 per month

Work Location: In person

📌 Customer Care Support Chennai
🏢 manju promoters
📍 Chennai