Job Description

Job Requirements

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Role – Senior Manager – Portfolio Management

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Function/Department – Credit Card

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Location - Mumbai

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Job Purpose:

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Own portfolio P&L; and unit economics; drive lifecycle levers; design affluent collections with Risk; govern benefit costs and migrations; and deliver disciplined MIS, forecasting and reviews.

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- Portfolio P&L; stewardship and unit-economics governance
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- Lifecycle growth levers (activation, usage, spend deepening, attrition reduction)
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- Risk partnership and affluent collections strategy
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- Inorganic actions (migrations, transitions, sunsets)
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- MIS, dashboards, forecasts and budgeting cadence
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Primary Responsibilities:

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- P&L; & Unit Economics
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- Build unit-level metrics and P&L; with Finance
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- Prepare monthly portfolio MIS (spends, activation, attrition)
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- Ensure timely monthly budgeting and provisioning
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- Track partner-led product costs and profitability (e.g., Maharaja Points)
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- Rewards economics and breakage modelling with periodic ROI reviews and benefit rationalization cycles (quarterly/annual).
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- Formal EWS (early warning) and behaviour scorecards for affluent cohorts; playbooks for pre‐emptive line controls and treatment paths.
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- UPI‐on‐Credit adoption tracking, MCC/category controls, and merchant/category stimulus strategy.
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- Formal dormancy and high‐value retention programs.
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- Growth & Lifecycle
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- Develop acquisition plans and run acquisition campaigns
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- Design and execute portfolio growth campaigns to increase activation and usage
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- Analyse attrition, upgrades, lifecycle and execute actions
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- Plan and execute merchant/platform-led offers
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- Disputes & chargeback analytics with TAT governance; systematic fee/interest reversal rules for billing errors; root‐cause loops to other relevant teams
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- Analytics & Reporting
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- Build and maintain dashboards
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- Run forecasts and impact analysis for portfolio changes
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- Develop new reports and dashboards to enhance visibility
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- Risk & Collections
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- Design and manage affluent-specific collections process
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- Partner with Risk to monitor credit performance
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- Inorganic & Transitions
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- Design and execute migration plans (e.g., Vistara)
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Secondary Responsibilities :

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- P&L; fluency & unit-economics
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- Experimentation & measurement
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- Analytical skills (SQL/Excel), dashboarding
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- Cross-functional orchestration
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- Risk/collections literacy (roll, flow, cure strategies) for premium books.
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- Understanding of chargeback regimes (Visa/Mastercard) and issuer dispute ops.
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- Regulatory knowhow: RBI card conduct (consent for CLI/closures/billing).
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- Executive communication: crisp BRDs/PRDs, monthly business reviews, and escalation notes.
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Managerial & Leadership Responsibilities

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- Positive, cooperative attitude, Prolific communicator
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- Ability to evaluate potential business opportunities, structure the team's thinking, and reach insightful answers
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- Experience in managing multiple cross-functional opportunities and projects in parallel
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- Ambitious team player with the ability to manage the internal & external partners requirements and tasks in time sensitive situations
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Qualifications: MBA Marketing / Finance / Graduate

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Industries : Banking, Fintech

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Experience:

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- 7–10 years in portfolio mgmt/risk/analytics
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- Hands-on MIS/reporting & P&L; ownership
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- Ability to translate insights into targeted actions
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📌 Senior Product Manager-Credit Cards (Mumbai)
🏢 IDFC FIRST Bank
📍 Mumbai