Position: Front Office Staff

Location: Chennai

Department: Administration / Student Services

Employment Type: Part time 4:30 pm to 9:00pm

About the Role

Cross Rhythms Academy of Music is looking for a friendly, organised, responsible and proactive Front Office Executive to be the first point of contact for students, parents, teachers and visitors.

Skills & Qualities Required
Excellent spoken and written English.
Positive communication and interpersonal skills.
Friendly, patient and approachable personality.
Positive organisational and time-management skills.
Basic computer knowledge, including MS Office / Google Workspace.
Comfortable using WhatsApp and email for skilled communication.
Ability to maintain accurate records and handle multiple tasks.
Good telephone etiquette.
Responsible, punctual and dependable.

Key Responsibilities Front Desk & Student Service
Handle phone calls, WhatsApp messages, enquiries and walk-ins professionally.
Provide information about courses, classes, schedules, fees, examinations and academy activities.
Follow up with prospective students and enquiries.
Maintain a warm, helpful and professional atmosphere at the reception.

Student & Class Administration
Manage student registrations,



admissions and basic documentation.
Maintain accurate student records and attendance.
Coordinate class schedules, make-up classes and teacher availability.
Communicate schedule changes, announcements and important information to parents and students.
Monitor daily student attendance and follow up on absences when required.

Fee & Payment Coordination
Receive and record student fee payments.
Maintain fee records and follow up on pending payments.
Issue receipts and coordinate with the accounts team regarding collections.
Maintain accurate daily cash/payment records where applicable.

Communication & Follow-up
Send regular reminders regarding classes, fees, examinations and events.
Maintain qualified communication through WhatsApp, phone and email.
Follow up with parents regarding enquiries, admissions and pending requirements.
Escalate student/parent concerns to the appropriate management team when necessary.

Preferred Qualifications
Any graduate qualification is preferred.
Previous experience in front office, school/academy administration, customer service or reception will be an advantage.

Cross Rhythms Academy of Music, Chennai.

📌 Front Office Administrator Chennai
🏢 Cross Rhythms Academy of Music
📍 Chennai