Job Responsibilities
Call customers to remind them about regular car service and maintenance.
Inform customers about service due dates, offers, and service packages.
Schedule service appointments and coordinate with the service team.
Follow up with customers after servicing to collect feedback.
Handle customer inquiries regarding service, repairs, and maintenance.
Maintain accurate records of customer calls, appointments, and follow-ups.
Contact existing customers to encourage repeat service visits.
Explain available service offers and promotions clearly to customers.
Escalate customer complaints or technical concerns to the appropriate department.
Achieve daily and monthly calling and appointment targets.
Pay: ₹12,000.00 - ₹18,000.00 per month
Perks
Health insurance
Life insurance
Provident Fund
Work Location: In person
📌 Customer Service Officer Kottakkal
🏢 Popular Vehicles and services
📍 Kottakkal
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