Minimalist Panjim is looking for a friendly and professional Front Office Associate to manage guest interactions and ensure a smooth check-in and check-out experience. The role requires robust communication skills, attention to detail, and a guest-first attitude.

Key Responsibilities
Welcome guests and handle check-in and check-out procedures.
Manage reservations, room allocations, and guest requests.
Respond to phone calls, emails, and walk-in inquiries.
Coordinate with housekeeping and other departments to ensure guest satisfaction.
Maintain accurate guest records and billing.
Provide information about hotel services, facilities, and local attractions.
Resolve guest complaints or concerns professionally.
Ensure the front desk area is organized and presentable at all times.

Requirements
0–2 years of experience in hotel front office or hospitality.
Positive communication skills in English and Hindi (additional languages are a plus).
Knowledge of ezze pms reservation systems and MS Office.
Qualified appearance and guest-focused attitude.
Ability to work flexible shifts, including weekends and holidays.

📌 Front Office Associate Panaji
🏢 Minimalist Hotels
📍 Panaji