Job Title: Reception / Front Office ExecutiveResponsibilities and Duties
Welcome and assist patients and visitors by greeting them in person or over the telephone, and appropriately responding to or referring their queries.
Schedule and manage patient appointments in person and over the telephone to optimize patient satisfaction, provider time, and treatment-room utilization.
Ensure smooth patient flow by notifying the concerned doctor/provider of patient arrival, monitoring appointment schedules, and communicating any service delays.
Handle OPD registration, appointments, billing, and payment collection.
Possess a minimum of 1 year of experience in a healthcare/hospital workplace with knowledge of medical terminology.
Handle IPD registration and related documentation, including:
Consent form documentation
Advance amount collection
Rough bill generation
Discharge process
Final bill generation
Payment collection
Manage the dispatch section,



including proper receipt, recording, and dispatch of documents/materials as per hospital procedures.
Handle Day Care registration, billing, and payment collection.
Maintain all required records, registers, and documentation in accordance with NABH standards, hospital SOPs, and applicable procedures.
Coordinate with doctors, nurses, billing, accounts, and other departments to ensure smooth and effective patient services.
Maintain professionalism, confidentiality, and courteous communication while dealing with patients, attendants, visitors, and hospital staff.
Perform any other duties and responsibilities assigned by the management from time to time.

Job Type: Full time Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits
Provident Fund

Work Location: In person

📌 Front Office Executive Receptionist Puducherry
🏢 Auro Care
📍 Puducherry