Role: Manage field service, machinery repairs, customer support and service team operations for construction machinery.

Key Responsibilities
Lead field service, installation, troubleshooting and repair activities.
Diagnose and resolve mechanical, hydraulic and electrical machinery issues.
Plan and coordinate technician visits and service schedules.
Handle customer complaints and ensure timely service resolution.
Manage spare parts, tools and service requirements.
Supervise and guide field technicians.
Maintain service reports, job cards and maintenance records.
Coordinate with suppliers/OEMs for technical support and warranty matters.
Ensure service quality, safety and customer satisfaction.

Ideal Candidate
3+ years of experience in construction machinery/equipment service and repair.




Robust practical knowledge of mechanical, hydraulic and electrical systems.
Experience with construction/industrial machinery troubleshooting.
Valuable team coordination and customer-handling skills.
Willing to travel to customer sites as required.
Hands-on, problem-solving approach with solid service orientation.

Pay: ₹25,000.00 - ₹40,000.00 per month

Education
Bachelor's (Preferred)

Experience
Machinery Service: 3 years (Preferred)

Location
Bengaluru, Karnataka (Bengaluru, Bengaluru Urban District) (Required)

Work Location: In person

📌 Field Service Manager Bengaluru (India)
🏢 Trident Machinery
📍 India