We are looking for enthusiastic and customer-centric individuals to join our International Voice/Chat Process. Both freshers and experienced candidates are encouraged to apply.
Key Responsibilities
Handle inbound and outbound customer interactions professionally.
Resolve customer queries efficiently and provide accurate information.
Deliver exceptional customer service and ensure a positive customer experience.
Adhere to process guidelines and quality standards.
Accurately document customer interactions in the system.
Meet defined productivity and performance metrics.
Eligibility Criteria
Minimum qualification: 12th Pass and above.
Freshers and experienced candidates are eligible to apply.
Good verbal communication skills in English.
Basic computer knowledge and typing skills.
Willingness to work in rotational shifts.
Advantages
Two-way cab facility
Chance to work with a leading international process.
Excellent learning and growth opportunities opportunities.
Compensation Details - 18k to 25k (depends on interview)
Variables & incentives