Position Title: Student Support Executive/Tele-Counsellor (Full Time)

Purpose: To counsel and provide guidance to engineering students for admission in

various online/offline courses for preparation of competitive exams like GATE, ESE, PSU’s

etc.

Responsibilities
To receive inbound calls and counseling engineer aspirants.
To do outbound calls as per the leads received from support teams
To counsel prospective students on telephone/IVRs/Online.
To escalate the prospects/queries, if required on time
To manage front office desk by resolving student’s face to face queries, if

required.

Competencies
Command on verbal/Written English communication skills
Telephone handling skills - Voice/Tone/Pitch/Timely Information
Persuasive skills, Multitasker




Adaptable, adaptable and quick learner
Self-motivated, High Integrity, Independent & Outside the BOX thinker

Educational Qualifications
Graduate/Post Graduate

Experience
0 - 3 years of experience in Tele-Counselling
Preference to experience in IT & Education (EdTech) industry

Location :Hauzkhas - Current Delhi

Pay: ₹18,000.00 - ₹25,000.00 per month

Perks:
Cell phone reimbursement
Health insurance
Paid sick time
Paid time off
Provident Fund
Work from home

Work Location: In person

📌 Academic Counselor Hauz Khas Market (India)
🏢 MADE EASY Prime
📍 India